Name: Leslie Cook
Subject: Wow!!!
Hello,
I just wanted to tell you how pleased I am to have received my order. I placed it yesterday afternoon and received it today. Wow!!! I can't believe that I ordered 13 locks all keyed the same and received them the next day. I will definately recommend you to anyone I know needing locks.
Many Thanks,
Leslie Cook
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Name: John Wahl
Subject: The lever sets arrived today
The lever sets arrived today...You're amazing.
Thank you for your excellent customer service !!!
Jon Wahl
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Name: Peter Marguia III
Subject: Seller RECOMMENDED
Seller RECOMMENDED. Happy Buyer. Would do business with again.
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Name: Robert Matejek
Subject: arrived early
The lock delivered by Taylor Security and Lock arrived early and in a very well packaged, product safe box. It looks much better than the picture of the product
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Name: Jerry Browning
Subject: exactly as advertised
great locks. exactly as advertised. From Taylor Security & Lock
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Name: Marianne Herlihy
Subject: I'd order from Taylor again
I bought a lock box from Taylor Security & Lock. The lock box arrived on time and in very protective packaging. I'd order from Taylor again.
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Name: Dennis Hoffaker
Subject: WOW, What service
WOW, What service. ... Thanks for the quick and nice response.
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Name: Fran Kiedeisch
Subject: excellent customer service
Thanks Cliff for excellent the customer service!
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Name: Penobscot Mccrum
Subject: Great service
Great service
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Name: Gary Morrisette
Subject: Your service was amazing
Your service was amazing, I ordered the gun locks on Tuesday morning and just received them 12:40 PM on 1/24!! This was outstanding service! We will do business again!
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Name: Gary G
Subject: Everything is perfect!
I got the locks today. Everything is perfect! Thank you very much.
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Name: Gary G
Subject: Everything is perfect!
I got the locks today. Everything is perfect! Thank you very much.
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Name: Robert Simpson
Subject: Very helpful
Very helpful thanks to Adam and Joe.
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Name: Lorna Parons
Subject: Thank you
Thank you to whomever caught the fact that one of the handles below was wrong and called our house.
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Name: Katie Puryear
Subject: Great each time
Delivered as promised. I would buy from Taylor again and I have bought many different times from them. Great each time.
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Name: Jenny Rushton
Subject: You have been very helpful
Oh thank you! ... You have been very helpful.
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Name: Esther Kim
Subject: very happy with purchase
Overall I was very happy with purchase. I actually received the item 2 days early. It is in it's original packaging. I'm very pleased.
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Name: John Vernier
Subject: Thanks for great service
This item is as described and delivery was fast. Thanks for great service.
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Name: Shant Kehiaian
Subject: Thanks
Thanks for the excellent service.
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Name: Laura Hawthorne
Subject: Many thanks
Ordered a "test run" of one lock to check its quality and your service. Both were excellent, so here's our full order. Many thanks.
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Name: David Henise
Subject: Nex Time we have to buy locks ... I will sure come to you
Thank you Cliff for your very prompt response. I appreciate your help with this. Next time we have to buy locks for the mini storage units I will sure come to you.
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Name: Helen Kushner
Subject: I will definitely recommend your site to my family and friends
Excellent Service David is an Excellent Employee he helped me a lot I will definitely recommend your site to my family and friends
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Name: Terence Chan
Subject: Thanks for the good service
Received items on time and in the condition it said it was in. Thanks for the good service.
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Name: Catherine Smith
Subject: Thank you
Thank you - I appreciate you taking the time to help me
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Name: Mark Robinson
Subject: Many thanks
Many thanks for the awesome quick service!
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Name: Robert Burton
Subject: Thanks to Mike
Thanks to Mike in Gaithersburg Md for helping me
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Name: Brigid Gonzalez
Subject: I appreciate the extra discount!
Thanks ... I am going to order one Emtek egg doorknob set right now to show as an example to my husband, and then have my builder place the larger order. I appreciate the extra discount!
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Name: Joan Morgan
Subject: Great Service!
From the help on the phone to lightening fast shipping of my order, your company is the best! Thanks!
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Name: Bob Blackburn
Subject: Great service is always appreciated
I just wanted to send a note of thanks to you and everyone at Taylor Security. The 6 doorway sets arrived in great time and everything was perfect. I also appreciated getting the call regarding the fact that I had inadvertently indicated 2 different finishes; that alone saved me a lot of time and grief. Great service is always appreciated and you folks were excellent to deal with. Thanks again
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Name: Terry Hayslip
Subject: Very customer service savvy
I called sales and spoke with Joe, I believe. Very friendly and helpful. Very customer service savvy.
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Name: Kirti Desai
Subject: I will definitely be recommending your website to other contractors
You have an easy to use yet informative site with a great selection. I will definitely be recommending your website to other contractors.
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Name: Michael Maher
Subject: Received excellent customer support
Received excellent customer support from Adam Bernick on an order I placed earlier today. Will consider Taylor Security on all future orders.
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Name: Jose Cuevas
Subject: Thanks
Thanks for the order and service.
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Name: Brett Barker
Subject: you guys are great!!!
Thanks for all the help, you guys are great!!! Thanks
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Name: Paul Harris
Subject: lowest prices found
You were chosen for having the most professional looking site out of the lowest prices found for this product: HES 501.
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Name: Vince Testa
Subject: FANTASTIC SERVICE
I just called in with a very mundane question and for assistance with my order. The customer service I received was fantastic! Professional, polite, and very informative.
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Name: N.R. Brenchak
Subject: Would purchase from you again
Arrived before I expected product. Product in excellent condition. Would purchase from you again.
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Name: Elaine Bratus
Subject: Thank you for your help
Thank you for your phone call yesterday ... I appreciate how quickly you responded when the original handle went missing, and also how quickly the handle was replaced and reshipped. I picked the handle up today and it is everything I hoped it would be. Thank you for your help.
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Name: Jennifer Tomassi
Subject: the BBB site gave you an A+ rating
Thanks! I chose to purchase through you because your pricing was better than most other sites, and the BBB site gave you an A+ rating.
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Name: Lester Keene
Subject: This is why I keep ordering from Taylor Security
Absolutely Awesome. Super fast shipping (1 day). Item exactly as described. This is why I keep ordering from Taylor Security.
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Name: Danny Madonna
Subject: website is very easy to use
Also, by the way, the website is very easy to use.
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Name: Steve Marenakos
Subject: I will be back
The website in terms of function and operation is awesome! I will be back.
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Name: Kris .
Subject: Thanks for the speedy service
Thanks for the speedy service and communication!
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Name: David Vannorsdel
Subject: Taylor will have my future lock business
Shipped on time, great packing so that nothing was damaged in shipping. Taylor will have my future lock business.
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Name: David Green
Subject: I couldn't be more pleased
I got the locks in this morning. Thank you for the prompt service and attention! I couldn't be more pleased.
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Name: Tim Gibson
Subject: Thanks again
Thanks again ... I"m hoping to have approval by the end of the week. Your prompt response is very much appreciated!
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Name: Crystal McElderry
Subject: Have a great day
Thank you for your timely response, and your help. Have a great day.
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Name: Ryan Killops
Subject: appreciate the assistance
Thank you for the prompt response. I thank you for checking for us and appreciate the assistance.
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Name: Bill Kelly
Subject: Incredibly responsive
Incredibly responsive and appreciated. I will make a comment to that fact tomorrow.
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Name: Barbara Turek
Subject: Thank you for your help
Thank you for your help with this. ... I appreciate your promptness, Happy Holidays!
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Name: Paul Cassidy
Subject: you guys are great
I am a repeat customer ... you guys are great
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Name: Ricky Lee
Subject: Great website
Great website, fast respond, will order again
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Name: Kyle Farran
Subject: Returning Customer
Returning Customer. You provided great service last time. Thanks.
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Name: J.D. Murry Sierra
Subject: easy Website
Pretty easy Website. J.D.
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Name: Nicholas Marto
Subject: much better pricing than local vendors
Item as described, much better pricing than local vendors.
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Name: Ann Price
Subject: they save me a bundle!
Great price! This is my 3rd order with Taylor and they save me a bundle!
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Name: Greg Johnston
Subject: Super happy
Super happy with service
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Name: Jon Allen
Subject: great prices
Hi: WOW you are very fast and with great prices too!
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Name: Sherry Drew
Subject: Thank you!
Dear Taylor Security:
We just got our two keyed-alike weatherproof locks and they are GREAT!
Every since an attempted home burglary via our back door we have kept our fences locked. Sometimes the locks froze and defrosting them was a pain. We are excited to know that won't happen again. Your locks look very sturdy. Thank you!
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Name: Calvin Atkinson
Subject: what great customer service
Wow, what great customer service. Thanks
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Name: Pete Kessel
Subject: I will definitely be doing business with you in the future
Thank you Cliff for your quick response!! I had a similar problem with Home Depot and it took about two months to get it straightened out. I will definitely be doing business with you in the future. Thanks again.
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Name: Eric Reichter
Subject: Our animals thank you
Perfect - thank you so much. Our animals thank you too. Having the locks keyed the same will assist us in an emergency so that we are not fumbling through the huge number of keys that we have now. Humane Society of Central Illinois
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Name: Johnette Jones
Subject: Taylor Lock you have saved my life
Taylor Lock you have saved my life. And, it did not cost more than 50 dollars to do it. Thank you very much.
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Name: James Newman
Subject: I will order from Taylor Security & Lock again
The product arrived before the promised date in excellent condition. I will order from Taylor Security & Lock again.
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Name: Elaine Colon
Subject: Thank you so much, David
Thank you so much, David, for helping me in acquiring the Abus Padlocks I need.
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Name: Chad Montalbano
Subject: Wow
I didn't even have a chance to blink. Wow, thanks for the timely reply
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Name: Susan Pawluck
Subject: Thank you David
I received a call from David in your Customer Service department regarding this order. First of all thank you David for catching the error in my order. ... Thank you for catching this grave mistake David. I truly appreciated the call ... Thank you
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Name: Gerald Khan
Subject: fast service
Thank you so much for your fast service we received the order today, and will keep you on file for future orders. Thank you again
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Name: Robert Welch
Subject: I am a repeat buyer
I am a repeat buyer. Taylor Security & Lock have everything imaginable. Top products & fast, secure shipping.
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Name: Chad Hood
Subject: Very impressed
I have bought locks from you guys before and I must say have been very impressed with the quality of locks I have received and the service I received from you guys even more.
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Name: Eugene Persico
Subject: I appreciate your help
Thank you for your speedy reply and quick action. I appreciate your help and will remember Taylor Security & Lock for future needs. Thanks.
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Name: James Wendt
Subject: very impressed
Thanks, I have been very impressed with your service.
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Name: Eric Saretsky
Subject: pleasure doing business with you again
Thank you for keying the new combination locks to the old Merano Leversets ... pleasure doing business with you again. ES
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Name: Lynda Siwicki
Subject: A very reputable company
Please rush my order as soon as possible. I have heard that you are a very reputable company.
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Name: Mary Mellers-Parsons
Subject: Thanks
Thanks for having someone to advise me.
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Name: Kelly Potter
Subject: great customer service
Thank you for getting back with me so fast, great customer service!
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Name: Kendrick Crabtree
Subject: Fast work, great ship and handling
received my order today ... fast work, great ship and handling
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Name: Linda Schultz
Subject: very helpful
Taylor was very helpful in fact I needed one more knob after placed order and called that same day and they included it with the previous order, the young man I talked to was very helpful.
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Name: Albert Lin
Subject: great customer service
I received the replacement from you recently. It arrived in good shape. I just wanted to thank you for your great customer service. Thank you!
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Name: Rodrigo Celis
Subject: You guys rock
Just wanted to say thank you. Got the new lever and everything looks great. Thanks for the awesome customer service ... You guys rock
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Name: Howard Harrell
Subject: Received the lock sets
Received the lock sets and contractor has installed ... works well. Others will be installed soon. Just thought I would share the experience.
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Name: Scott Hawley
Subject: won't hesitate to come back
Great seller, great product. Shipping was fast, I won't hesitate to come back!
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Name: David Getchell
Subject: An opportunity for Taylor
Lock arrived opened and missing the tool to set the combination. That's unfortunate, but it was an opportunity for Taylor to display their customer service, and they did. They shipped a replacement out no questions, no hassle, no need to return the lock missing the tool. The original estimated delivery date was 5/25 - 5/31. They were so fast that the REPLACEMENT lock got here on 5/25.
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Name: Gary Custar
Subject: I'll be placing an order
Thanks for all your quick replies ... I'll be placing an order for some of these online today.
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Name: Rueven Jacobs
Subject: Extremely pleased
The item arrived the day after I ordered it. Extremely pleased with Taylor Security.
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Name: Angela Bilisty
Subject: This is my third order
This is my third of hardware from Taylor and it has always arrived in great condition, been delivered within a few days, and matched the description online as expected.
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Name: Angela Bilisty
Subject: This is my third order
This is my third of hardware from Taylor and it has always arrived in great condition, been delivered within a few days, and matched the description online as expected.
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Name: Jennifer Towler
Subject: GREATLY APPRECIATED
Thanks ... this is GREAT NEWS and GREATLY APPRECIATED ... you folks have been very helpful. Enjoy your summer! Jennifer Towler, STVH/Alaska
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Name: Naomi Thomas
Subject: great experience
We had a great experience ordering from Taylor Security & Lock. Our questions to customer service was answered promptly.
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Name: Timothy McFadin
Subject: excellent service!
I received my order in TWO days! That excellent service!
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Name: James Johnson
Subject: Helpful sales staff
Helpful sales staff and informative web site.
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Name: Abdiel Pino
Subject: Excellent customer service
Excellent customer service by Taylor Security and Lock.
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Name: Geoff Wiley
Subject: Repeat customer
Repeat customer because they've always been prompt, professional and have great prices.
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Name: Jeffrey Brusch
Subject: Great Customer Service
I spoke with Eric I believe on the phone prior to ordering online and he was extremely helpful. Great customer service. Thanks!!
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Name: James Astuto
Subject: Thanks
Sales dept. very helpful in getting me what I needed. Thanks.
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Name: S. Roath Kuch
Subject: Thank you
I am glad you have made the purchase easier on us ... Thank you.
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Name: John Peet
Subject: Easy to order online
They are knowledgeable and have great products at good prices and send their packages quickly. Plus the product is always in good shape as the package is excellent and well protected. Every time I've spoken to someone, (to get squared away about a product or availability) I get helped instantly and right to the point with courtesy. Their website is excellent too, and it's easy to order online.
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Name: Bruce Companik
Subject: Good company
Good company to do business with, every thing was as described.
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Name: Cornerstone Electrical
Subject: Excellent product and excellent service
Great service, items shipping and arrived in days - not the estimated two weeks. Locks were keyed alike as ordered and all keys work flawlessly. Excellent product and excellent service.
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Name: Gerald Van Der Linden
Subject: Great fast service
Great fast service. Sales rep called to confirm a possible misunderstanding. Would definitely buy from again.
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