Name: Leslie Cook
Subject: Wow!!!
Hello,
I just wanted to tell you how pleased I am to have received my order. I placed it yesterday afternoon and received it today. Wow!!! I can't believe that I ordered 13 locks all keyed the same and received them the next day. I will definately recommend you to anyone I know needing locks.
Many Thanks,
Leslie Cook
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Name: John Wahl
Subject: The lever sets arrived today
The lever sets arrived today...You're amazing.
Thank you for your excellent customer service !!!
Jon Wahl
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Name: Locksmith Services
Subject: Great Services
great customer service
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Name: Jaye Zola
Subject: Best service EVER!
Thanks for catching the mistake I made in the order and taking the time to verify what I really needed. The fact you can talk to a real person who knows the product is so appreciated. You are real pros. You really are a "name you can trust."
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Name: Linda Cambre
Subject: Thank you for the great service!
After seeing your excellent Better Business Bureau rating, I placed an order. It arrived asap. The best part was when I placed another order for additional items, I later realized I had requested wrong amounts and left off an item. I sent an email asking for adjustments and received an immediate reply letting me know everything was handled. Thank you for the great service!
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Name: James Ledford
Subject: Padlocks
Ordering was easy and the shipment was fast.
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Name: Alison Banikowski
Subject: Thank you for all of your help!
Thank you for all of your help!
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Name: Clark Charlton
Subject: Mike was really helpful and friendly in sales
Mike was really helpful and friendly in sales
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Name: Bob Blackburn
Subject: Great service is always appreciated
Hi Cliff… I just wanted send a note of thanks to you and everyone at Taylor Security. The 6 doorway sets arrived in great time and everything was perfect. I also appreciated getting the call regarding the fact that I had inadvertently indicated 2 different finishes; that alone saved me a lot of time and grief. Great service is always appreciated and you folks were excellent to deal with. Thanks again!
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Name: Art Robinson
Subject: Great selection and prices
Great selection and prices
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Name: Sam Huey
Subject: thank you for your service
thank you for your service … I left you excellent feedback
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Name: Joan Morgan
Subject: lightening fast shipping of my order
From the help on the phone to lightening fast shipping of my order, your company is the best! Thanks!
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Name: Tomi Gibson
Subject: thank you for your quick help.
thank you for your quick help.
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Name: Alex Confranseco
Subject: EVERYTHING I HAD HOPED FOR
LOCKS WORK GREAT ... EVERYTHING I HAD HOPED FOR
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Name: Ann Blake
Subject: I do appreciate how helpful you have been!!!
Please let me know if there are any issues with the closers being in stock. I talked to Adam and it looked like the parts were available. I do appreciate how helpful you have been!!!
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Name: Brandon Gaither
Subject: Many Thanks!
Received the locks in perfect condition. Many Thanks!
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Name: Fahim Malik
Subject: Great service
Great service
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Name: Robert Auton
Subject: Just as we needed
Ordered one other time, and locks were just as we needed. Thanks to customer service helping me find the correct item.
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Name: Jay Frogel
Subject: Great web site - easy navigation
Great web site - easy navigation
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Name: David Daniel
Subject: Thanks ... I appreciate your fast response.
Thanks ... I appreciate your fast response.
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Name: Kim Chiarello
Subject: You are AWESOME. Thank you so much!
You are AWESOME. Thank you so much!
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Name: Candice Cobb
Subject: Everything was perfect
I really appreciate you sending me a replacement. I was very satisfied with the rest of order! Everything was perfect
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Name: Sergio Piomelli
Subject: Thanks for all of your help.
All locks received and installed. Thanks for all of your help.
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Name: Brody Loring
Subject: Best to you all this week.
Thanks a lot. I really appreciate it. We will continue to use you as our online source. Best to you all this week.
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Name: Tyler DeLaney
Subject: Thanks again
Thanks again … I will continue to do business with you guys- you guys are great to work with once again I thank you and have a nice holiday!
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Name: Bradley Olsen
Subject: Thank you for all your help
Thank you for all your help I have ordered 75 (Order # T33354), and will be a continued customer.
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Name: Scott Nicholas
Subject: Your customer service is terrific!
Thanks a ton for the great customer support ... your customer service is terrific!
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Name: Nicholas Fleisher
Subject: Wonderful, thank you very much!
Wonderful, thank you very much! I appreciate your help and prompt response.
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Name: Kevin Breier
Subject: Thanks for following up so quickly
Thanks for following up so quickly. I really appreciate the accommodation!
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Name: Frank Todaro
Subject: Wow, thank you so much
Wow, thank you so much - that is really excellent customer service, and I appreciate it. … I will give you high recommendations.
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Name: Robert Lehman
Subject: timely response
Just placed an order … I did not expect an answer on a Sunday. Your timely response, and on a Sunday yet, got Taylor the order.
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Name: Will Abbott-Klostermann
Subject: Amazingly quick, I was seriously impressed.
Ordered a 6230 on Aug 23 and received it Aug 25. Amazingly quick, I was seriously impressed.
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Name: Mary Huck
Subject: Got to love the internet!
Home Depot had same product for $3.00 more plus tax and I did not have to go into the store to find it!!!! Got to love the internet!
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Name: Phyllis Anderson
Subject: You guys are the best
You guys are the best--they arrived today, thanks!
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Name: Charles Finch
Subject: very helpful.
Spoke with Adam in Sales this morning. He was very helpful.
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Name: LC Dash
Subject: Ordering is easy
Ordering is easy. Finding the same item that I bought at Lowe's was easy, too
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Name: Danny Gladziszewski
Subject: thank you for the quick respons
Most importantly, thank you for the quick response. I emailed less than twelve hours ago on a weekend. Ordering was a breeze, you shipped it quickly and you have been quick to respond. Makes sense why you have been in business since 1972. I'll look for my shipment tomorrow.
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Name: Joella Sievert
Subject: great customer service and quick response
Thanks so much for checking ... I really appreciate your great customer service and quick response. Have a good day!
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Name: Lynn Bronson
Subject: really appreciate the help.
Thanks for getting back to me so soon, really appreciate the help.
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Name: Barbara Morrison
Subject: Thanks
Thanks ... I'll remember to suggest your company next time one of my schools wants to buy locks. Thanks for the great customer service.
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Name: Karen Ray
Subject: GREAT customer service
Thank you for the Schlage water bottle included with my order! GREAT customer service!!
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Name: Derenda LeFevre
Subject: Very helpful & knowledgeable sales personnel!
Very helpful & knowledgeable sales personnel!
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Name: Catriona Walters
Subject: I'm really impressed with your selection
This is my second order with you and I'm really impressed with your selection and the speed with which I received the products. Thanks you.
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Name: Allen Tignor
Subject: Keep up the good work
Keep up the good work. Good job answering questions and helping me out through the process.
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Name: Jay Clark
Subject: That is great service
Thank you very much. That is great service
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Name: Walter Wugalter
Subject: thank you for your courtesy.
Thanks. [Taylor Security] is swift and professional. … Again, thank you for your courtesy.
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Name: Sheila Lowery
Subject: Great customer service
Taylor Security and Lock have great customer service. Everyone that I spoke with very pleasant and helpful. Today that really means alot.
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Name: Tony Kountoupis
Subject: I really appreciate all the quick correspondence
Thank you , I really appreciate all the quick correspondence . I'll order the rest of my hardware from you as this project
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Name: Tammy Dupin
Subject: I am coming back for more
I love how quick you shipped my last order so I am coming back for more. Tammy
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Name: T. McPherson
Subject: Thank you again
Thank you again for the great customer service and the fast responses!
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Name: Diane Perry
Subject: Thank you VERY much
Thank you VERY much for the Excellent customer service and ease in ordering. Diane Perry, Nuclear ADMIN Specialist
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Name: John Snyder
Subject: Very Easy
very easy and people helped at customer service also
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Name: Tina Tabisz
Subject: Thanks again for your assistance.
Thank you for getting back so quickly. I have an order that I will put together and get to you in the next day or so. Thanks again for your assistance.
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Name: Tammy McPherson
Subject: Very great customer service
Very great customer service - answered all my questions to create my order online better. Thank you. Spoke with Mike X120 and [Joe]
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Name: Geoff Ward
Subject: Excellent web site and user friendly checkout
Excellent web site and user friendly checkout. I spoke with Mike in sales this morning and he was very helpful.
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Name: Amanda Cochran
Subject: Thanks JOE!
Joe was a big help in describing "construction keyed" verses "keyed alike". It turns out that I do need "construction keyed". Thanks JOE!
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Name: Anne-Marie Nishi
Subject: Thank you
Thank you and just a note - I absolutely love my new door knobs!
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Name: Kaeo Miller
Subject: Excellent
Excellent – thanks for the quick response! Looking forward to getting my order, though I have a lot of knobs to install! J
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Name: Joyce Miller
Subject: Your prices are great
Put your crystal doorknobs in my entire house. They are gorgeous. Thanks. Your prices are great
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Name: Chris Marden
Subject: Fantastic service!
I received the shipment already. Fantastic service!
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Name: Scott Lundahl
Subject: The people have been fantastic
BTW, the people at Taylor that I've spoken to on the phone have been fantastic!
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Name: Robert Jensen
Subject: Thank you very much
Just want you to know that my order was delivered to my house this afternoon. Thank you very much for your help and quick response. I will definitely continue to do business with your company.
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Name: Gary Christensen
Subject: Very Helpful
Mike was very helpful...Thanks
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Name: Thomas Dorsher
Subject: Fast Delivery
Fast Delivery
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Name: Ed Diaz
Subject: Thanks for the great service
I got the locks in last week, thanks for the great service.
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Name: Loren Criss
Subject: Lowest Prices
You have the lowest prices of all the sites I searched. Please stay that way.
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Name: Sherry Talkington
Subject: Prices are so competitive
Thank you for your business. I have told several friends about your website because your prices are so competitive.
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Name: Paraskevi Marangos
Subject: I will be recommending your website
Thank you ... I just wanted to say, I found your website as a google sponsored link when I was looking to purchase those specific door handles, and I am very pleased with the price, service, and speed of delivery. I will definately return when I need to buy the rest of the handles for my house ... thanks again and I will be recommending your website.
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Name: Felipe Chico
Subject: Five Star Rating
Thank you very much. For sure I will you a five star rating.
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Name: Joelie Pawensky
Subject: Quick Response
Thanks very much for your quick response and help.
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Name: Warren Flax
Subject: Very Impressed
We just placed an order last week and were very impressed with service & delivery.
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Name: Janie Mahoney
Subject: It's been a pleasure
Thank you so much for all your help! Taylor Security & Lock seems like a first class company. It's been a pleasure working with you, and I will definitely use you when I replace all my door levers this year.
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Name: Katie Chery
Subject: SPEEDY & HIGH-QUALITY SERVICE
RETURNING CUSTOMER. I WAS VERY IMPRESSED WITH MY FIRST ORDER. THANKS FOR SPEEDY & HIGH-QUALITY SERVICE.
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Name: Robert Solomon
Subject: Install was painless
Thanks again for the door locks and hardware. Install was painless.
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Name: Mahshid Akhavan
Subject: Very Helpful
David Wilson has been very helpful on the phone with questions.
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Name: Gregory Nelson
Subject: thank you for the friendly customer service
As always, thank you for the friendly and efficent customer service everytime I've called.
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Name: Robert Hobson
Subject: Thanks for all your assistance
Thanks for all your assistance. I will let others in our company know the excellent response I received from you and Taylor Security.
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Name: James C Wingo
Subject: Very Helpful
Dave was very helpful
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Name: JW Fowler
Subject: Good service.
Ordered & received exact lock before. Good service.
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Name: Travis Tenney
Subject: Great Web site
Great Web site and you could actually call and talk to someone to get your questions answered!
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Name: Jim Duke
Subject: I appreciate your follow-up
Thank you … I appreciate your follow-up and correcting my mistake.
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Name: Bill Beach
Subject: Thanks for the great service
Got my order yesterday. Thanks for the great service
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Name: Joan Morgan
Subject: Great Service!
From the help on the phone to lightening fast shipping of my order, your company is the best! Thanks!
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Name: Jay P
Subject: Cheers
Just to thanks you guys at Taylor Security.
The 2 Emtek E1000 that I've ordered were shipped to my Business address rapidly and I got them at my desk in Montreal early last week.
I was able to install them Saturday. I had to drill new holes, but the installation was straighforward and the final result is "sexy" :)
I quite satisfied with Emtek quality and your service.
I won't hesitate to refer your company to anyone.
Cheers!
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Name: Allan Keiter
Subject: Excellent service
Very happy with quick delivery. Products installed great. … Excellent service.... let me know if there's a place online where I can rate
you guys.
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Name: Jean-François Paquette
Subject: Thanks again
Thanks again for your fast and complete answer to my previous inquiry.
For your information, I asked the same question to you and a competitor.
Your answer was faster and, by far, more complete.
So finally I went directly with ordering 2 deadbolts with the keying options shipped to my US address with you guys!:)
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Name: Diana Baldwin
Subject: very impressed
I purchased all our door knobs and handsets from Taylor Security & Lock and was very impressed with the quality of the product and especially the service! I have told many others to go to you guys. If I am entitled, I would like the tape measure your email offered with $100 purchase. ... Thank you again! Diana Baldwin
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Name: Nancy Lorei
Subject: what a pleasure it was
I wanted to tell you what a pleasure it was dealing with your company. I ordered 15 door handle/levers. I spoke with a few people, each of whom was polite, efficient and knowledable. They shipped the same day they were ordered and arrived when I expected. The price was the best I could find. How refreshing to deal with people who do what they promised.
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Name: Jennifer Hussey
Subject: you guys are the best!
That would be awesome, thanks so much! I'm just glad that you were able to make sense of my email!!
I really enjoy doing business with your company, you guys are the best!
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Name: Thomas Sparks
Subject: Thanks for the great service
Thanks for the great service. I got my deadbolts faster than I expected. I appreciate that.
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Name: Nick Buske
Subject: very happy with the quality and price
I have ordered a few items from your storefront and have been very happy with the quality and price.
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Name: Kara Drinkwater
Subject: excellent customer service!!
Wow! What a fast response!! You are right!! I do have the F358 model. If you could send me the conversion kit that would be fantastic! Thanks so much!
I will be certainly referring you to all of my friends. You have excellent customer service!!
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Name: Ron Salimeo
Subject: prompt and professional
Thank you for your prompt and professional attention to this. Everything arrived in tact and will recommend your company to friends and clients.
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Name: Margaret O'toole
Subject: Fantastic
Fantastic - such great service - thank you so much!
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Name: Joyce Miller
Subject: love, love, love
Did my whole house. Needed two more. All I can say is I love, love, love these knobs.
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Name: Sherry Talkington
Subject: Competitive pricing
Thank you for your business. I have told several friends about your website because your prices are so competitive.
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Name: Cheryl Towslee
Subject: Very good reputation
This is my first order with your company. I researched you online and your rep is very good. I also called today and spoke with Mike in sales and he was very helpful in answering my questions and making me feel comfortable about safely ordering via your web site. Thanks and I look forward to getting my order soon.
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Name: Marie Bell
Subject: happy to do business with you
thank you again for being so helpful, we will be happy to do business with you again for our future purchases.
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Name: Lucille Adams
Subject: easy to navigate, informative, and speedy
I find your website to be exceptionally easy to navigate, informative, and speedy. Thank you for having just what I was looking for and for making it so easy to shop with you. Luci Adams
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Name: Everett Morse
Subject: Awesome response time
Awesome response time. I'll make sure I distribute contact info for Taylor to the other five sales people here.
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