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Click here to send your comments to Taylor Security!
Your help on this is greatly appreciated = ) I apologize for being a pain. My contact at Taylor security is David Desautels (email@example.com). He has been extremely helpful throughout the ordering process.
Just wanted to let you know I received the 2 locks today. Appreciate the quick resolution and great customer service. Thank you, Dan McDonald
Thank you, it is a real pleasure dealing with people who care.
Thank you David. You have been terrific in replying and servicing my order.Thank you so much!
Jose is awesome.
Thank you very much, we are glad we found your website. happy holidays.
Hi, I am totally impressed with the volume of items you have.
Hello, Taylor Security,I have been very pleased with my purchases in the past and I would like to thank you. Thank you,Joe Sofere
Thank you very much.....excellent service!
Thanks ... It's a pleasure doing business with you and thank you for your time.Thanks again,Clint Walford
Thanks for the great service in past orders.
I received my security chain yesterday, and I am very happy with the security setup from TSL. The service has been excellent and the products are high quality. Thank you again for the help!
I ordered on line to get the free shipping discount ... They arrived on Friday and we were so happy that they came so quickly. Our PE department was in a bind as we had used another vendor previously who shipped us the V660 instead of the V66. Fortunately, I found your website and you had them in stock.Thank you very much!
?????Thanks for all your assistance & the fantastic service you provide!
Thank you very much!!!! I'll definitely recommend your site/service to family & friends.Have a wonderful day!!!!
Thanks for your very prompt reply, I think that's admirable!J. Monserrate
Impressed with the quick reply! Order placed & registered for future business.Thanks again!Rusty
Thank you so much for a quick turn around! Best Service I have gotten so far!
Great customer service by the way!!
?????Taylor has become my go-to for locks. I appreciate your selection, service and (usually) speedy processing.
I recently purchased an ABUS 20/70 Diskus Ultimate Security Padlock from Taylor Security and Lock which I received in the mail today. It is a high quality padlock that is virtually pickproof so I feel comfortable using it to help secure my property. Unfortunately there was a problem with the shipping company losing my package for three days but the Chief Operations Officer of Taylor Security and Lock contacted them twice on my behalf to report the lost package and encourage them to find it. I really appreciate her taking ownership of the problem and helping to resolve it. I have also spoken to some of the other employees there who were very nice and gave me great customer service. Taylor Security and Lock is an excellent company to do business with and I will always consider them first to meet my security needs with the products they offer.
I buy small orders (1 lock here, 1 lock there), and even though I'm not a big corporation, a big business, or other type of "bulk buyer," I have ALWAYS been accorded the utmost in respect, and the same high-speed service as a large-scale buyer. I would happily do business again with this company for whether it's buying a lock for gym use, or just for my personal lock collection. Excellent end-to-end service by all on their staff. HIGHLY recommended.
?????Excellent, you guys are the best!
Thanks for the update (great customer service!). I can wait the 3-4 weeks for the lock to come in.
Thanks Adam, I just placed the order. I appreciate your help.
Thank you very much for that quick response.I look forward to more business with you in the near future .Joe
You are always prompt.I placed an order. Thank you for your support.
Thanks so much for your super fast response. I appreciate you getting Schlage to send those collars to me.
?????The order is perfect! You guys rock! This is why I keep coming back to you for my locks! Thanks so much!!!!
That was the fastest response ever!
Thanks again ... Awesome turnaround time!Julie
Just a quick message to thank everyone involved for such quality service.Stuart Holmes
?????Perfect fit, keyed just right, install was less than 15 minutes and everything works great ... Thanks - you guys are great.T.
I ordered 2 extra keys but only received 1 key. I called and I talked to a man that said he would take care of it, for the lock was shipped directly from Abus. A day later he left a voice mail that he contacted them and the extra key would be shipped directly. I am sending the note to let you know how great he was and the customer service that I receive.I received the key from Abus yesterday.He and Taylor Lock are great. Rick
Thank you for fulfilling my request for identically-keyed ABUS padlocks.I'm really pleased with the three locks. It was definitely worth the wait!
You guys are AWESOME! Our new home is looking beautiful with these lovely door knobs! Hopefully we have them all now...sorry for the separate orders...I spaced on getting the ones for the garage! Best Regards...
I do ... really appreciate your prompt response and willingness to at least try to rectify the problem.David
Thank you for your help earlier today in customer service.
We continue to be very satisfied with your company's products, responsiveness, and timely shipments. Plus (and this is not our primary concern) your prices are very reasonable. Our company places a premium on craftsmanship.
Thank you for the speedy and informative reply. It is great doing business with someone like you guys.
Thanks for your fast response. I'm impressed! Have a super day!
Thanks very much ... This is really a great service. Thanks very much ... it was a pleasure to work with you all.
Appreciate your time and replies to my emails. This is why I keep purchasing my Padlocks from Taylor Security, that and the availability of the Padlocks with the Key I need!
Thank you for the order- it arrived faster than I expected!
I was successful in placing my order today ... and I owe you beers, next time you're near Seattle, and any sort of stuff you sell, I'll be buying from you, from now on, without any looking around, and all that sort of thing.thanks for your patience.
Thank you so much! My door knob was installed today and it works exactly like my old one did -it's just shinier! I'm thrilled and I really appreciate all your patience with my questions.PamManassas, Va.
Thanks ... You are the best.
Thanks for the coupon code, Cliff. Indeed, Emtek's pricing has gone up ... Your prices are still quite good in comparison to sites like build.com. Thanks for getting back to us so quickly.
Outstanding! Thanks for the quick response and the excellent service. It'll be noted when I rate the transaction.
Thank you ... I really appreciate your assistance in trying to get the locks shipped out today.
Great customer service.
Thanks ... You guys are great!
Thank you! I have passed your website on to fellow agents. FYI
Thanks for the quick response and tips. I'll get my order in today!
Thank you ... for prompt and exceptional service.
I certainly appreciate the fast response! ... Thank you again for the all the help!
?????wow, that was fast, Thank you! I do appreciate business's that actually take care of their customers! It's a rare find these days! (that has to be the best service ever)
Thanks for the updated info ... This is top-notch customer service!
Wow. Thank you. That is awesome customer service. I will surely recommend your company.
Thanks for your help. I have forwarded your information to the estimator of the project. I appreciate your fast response and hope that we will be doing business soon.
Thank you for the quick response. Really appreciate it.
Great news! Thank you for the quick response, that was incredible. Ordering now!
Excellent...thanks for your great assistance.
Thank you!Man... you guys are on it!!!
I just wanted to let you know that I received everything! Thank you again for assisting me and providing such great customer service. I have recommended you to one of my friends :)
We received the handle and installed it. It works and looks great. Thank you for you efforts in getting it to us--we really appreciate it!
Thank you for the Excellent follow up and service you have provided.
Thank you for your quick response. Hope your week is blessed!
Thank you for such prompt service!
Thank you for your effort ... I'll be ordering from you again, you always do me a good job it seems.
Thanks for the quick shipping
My order just arrived. Thanks for great service! I'm not much of a customer for locks and security stuff but I'll definitely come to you first when I need something you sell.- Shep Gordon, NYC
Hello, I used to work with [Taylor] ... I now work as a builder in SC but I would love to order my door hardware with you since the price is right and the service is great.
Thank you for the rapid service.
Thanks for the support. We are small distributor in the South Pacific always looking for good suppliers. We will add you to our list.
Many thanks for your excellent service.
We couldn't be happier with the customer service and quality products.Looking forward to future orders.
I hope to do more business with Taylor in the future.
Thanks for the quick response. My corporate office in Indiana recommended Taylor as a good source for these locksets.
Thank you!Your company has perhaps the best and most upbeat customer service I've ever experienced.I ordered another lock (unfortunately defective) through [another company] a couple of weeks ago, but you made the return so easy I decided to stick with your company. (I'll forward the other correspondence under separate cover. )This time you gave such personal attention to my puny $28 dollar order that I am truly impressed.I hope your management team realizes what a good job you are doing!
You have a clean website....nicely done!
Awesome thank you for the excellent service!!!!!!!!!!!Take the rest of the day off and have a couple or a few adult beverages
Received the lock and it worked perfectly. Thank You for working with me on this little matter. I will keep Taylor Security in mind for my security needs. Again, Thank You, Dan Grant
Thanks for the quick shipment
Thank you and your staff for all the help.
Thank you for your help in ordering. Looks beautiful!
Thank you ... Taylor Security certainly provides express service!
Thanks so much! No one could beat your prices. Couple that with the kick butt reviews, I had to order from yall! Can't wait to receive the products for our new home!
Thank You very much, I appreciate the quick response. ... Will recommend you anytime. Thanks Again
I thank you and the customer service at Taylor Security & Lock for the quick response and help with this issue. Thank you
Thank you so much for saving the day!!!This has been superb customer service and it is greatly appreciated!!
After i received this order i decided i was pleased with your service and that we would continue to use you and no one else for our lock needs.
I received the order yesterday. Many thanks for the prompt service.
This item shipped quickly and was pretty easy to install following the instructions in the package. The price was MUCH less than a quote from a local locksmith too
Just what I needed for my portable storage unit. I am very pleased with this purchase, and would do business with Taylor again.
Lightening shipping .... Received item 9 days early, which was perfect timing. I wish all my items were delivered as quickly. A+++++
Prompt shipping, great price, what's not to like?
AWESOME company! The customer service is EXCEPTIONAL! I needed the locks in a short amount of time and got them only to find their was a mistake with one of them being keyed wrong. Immediately after contacting them, they made the correction and sent me the correct lock over night. I would highly recommend them and will be using them again!